Thank you for shopping with us!
We want you to be completely satisfied with your purchase. Please read our refund and returns policy carefully.

1. Returns

Due to the nature of grocery and perishable items, we do not accept returns once the order has been delivered, unless the product is damaged, expired, or incorrect.

If you receive a damaged or wrong item, please contact us within 24 hours of delivery. We’ll review your request and arrange a replacement or refund if applicable.

2. Refunds

Refunds are issued only in the following cases:

  • The product is damaged upon delivery.

  • You received an incorrect item.

  • Your order could not be delivered due to stock issues.

Refunds will be processed through the original payment method within 3–7 business days after approval.

3. Order Cancellation

You may cancel your order before it is dispatched. Once the order is out for delivery, cancellation is not possible.

To cancel an order, please contact our customer support team by phone at 045755287 as soon as possible.

4. Contact Us

If you have any questions about our refund and returns policy, feel free to reach out:
📍 Office Address: International City, England Cluster Z04, Dubai, UAE
📞 Landline: 045755287